Principles used by companies in South Africa to manage information technology governance

Show simple item record Mafisa, Mamello Mark 2019-08-02T07:52:58Z 2019-08-02T07:52:58Z 2018
dc.description A research article submitted to the Faculty of Commerce, Law and Management, University of the Witwatersrand, in partial fulfillment of the requirements for the degree of Master of Business Administration February 2018 en_ZA
dc.description.abstract This paper evaluates the Information Technology Governance (ITG) standards and frameworks used, how IT-Business alignment was achieved, the enablers and inhibitors experienced by organizations in South Africa within the public and private sectors. The study addresses IT governance from a qualitative perspective in order to provide researchers and practitioners with rich insight. The increasing usage and reliance on IT requires boards to manage the risks posed by IT in supporting and sustaining business. Enterprises have to balance IT and business strategies by using committees at various levels in the organization to prioritize IT investments and align to business goals. A number of enterprises in different industries have a mixture of standards and frameworks to govern IT, through a combination of effective process, structure and communication mechanisms. Control Objectives for Information and Related Technologies (COBIT) and IT Infrastructure Library (ITIL) seemed the dominant frameworks implemented for governing IT in the majority of the organizations.The lack of effective ITG have been linked to inhibiting factors like insufficient ITG training, poor planning and budgeting, lack of effective process measurements and bad management. Some of the ITG failures that an organization can experience are breach of data security and system downtime, which can lead to loss of sales, reputation and legal damages. As business environment, legislation, and technology evolve, organizations face challenges of maintaining alignment and compliance. Great effort is required to implement and sustain ITG, but the benefits to the organization is invaluable en_ZA
dc.language.iso en en_ZA
dc.title Principles used by companies in South Africa to manage information technology governance en_ZA
dc.type Thesis en_ZA
dc.description.librarian MT 2019 en_ZA

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