Abstract:
Countless senior citizens retired before computers and the Internet became prominent. In many cases, cognitive and physical limitations restrict them from enjoying the benefits and opportunities the Internet has to offer. The project discussed here experimented with measures to assist the elderly to utilise some
Internet-based services. SenPortal, a single, sign-on, front-end system using facial recognition, was established to assist senior users to enjoy Internet-based
services such as Gmail, Skype, Google, Wikipedia and Facebook without having to use any user ID or password. The article reports on a case study undertaken in the retirement village where SenPortal was developed.
Description:
The case study incorporated elements of action research. The study was undertaken in two phases: Phase 1 during 2009 and Phase 2 during 2010. 3 questionnaires were administered , feedback groups were recorded. logs of usage and log book were kept
