The Uncertain Path to Enterprise Architecture (EA) Maturity in the South African Financial Services Sector

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dc.contributor.author Bachoo, Avsharn
dc.date.accessioned 2018-11-22T17:12:42Z
dc.date.available 2018-11-22T17:12:42Z
dc.date.issued 2018-11-23
dc.identifier.citation Bachoo, A. (2018). The uncertain path to enterprise architecture (EA) maturity in the South African financial services sector. The African Journal of Information and Communication (AJIC), 21, 97–119. https://doi.org/10.23962/10539/26110 en_ZA
dc.identifier.issn 2077-7205 (print version)
dc.identifier.issn 2077-7213 (online version)
dc.identifier.uri https://hdl.handle.net/10539/26110
dc.identifier.uri https://doi.org/10.23962/10539/26110
dc.description.abstract The research described in this article used the resource-based view (RBV) of the firm as an underlying theoretical framework to explore the relationship between enterprise architecture (EA) maturity and associated business value in the South African financial services environment. EA maturity was examined as an intangible resource and as a source of heterogeneity. The study identified the capabilities of business units at different levels of EA maturity, and found that EA is implemented at a coarse-grain level at lower organisational levels, and at finer-grain levels as one moves up the maturity curve. The study also found that EA is a source of both tangible and intangible forms of business value. en_ZA
dc.language.iso en en_ZA
dc.publisher LINK Centre, University of the Witwatersrand (Wits), Johannesburg en_ZA
dc.subject resource-based view (RBV), enterprise architecture (EA), enterprise architecture (EA) maturity, financial services, business value, tangible business value, intangible business value, South Africa en_ZA
dc.title The Uncertain Path to Enterprise Architecture (EA) Maturity in the South African Financial Services Sector en_ZA
dc.type Article en_ZA
dc.journal.volume en_ZA
dc.journal.title The African Journal of Information and Communication (AJIC) en_ZA
dc.description.librarian CA2018 en_ZA
dc.citation.doi https://doi.org/10.23962/10539/26110
dc.citation.epage 119 en_ZA
dc.citation.issue 21 en_ZA
dc.citation.spage 97 en_ZA
dc.orcid.id https://orcid.org/0000-0002-7697-048X en_ZA


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  • AJIC Issue 21, 2018
    Articles on internet intermediaries, mobile banking, Scratch programming, research data collection, and enterprise architecture.

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