Digital Transformation in South Africa’s Short-Term Insurance Sector: Traditional Insurers’ Responses to the Internet of Things (IoT) and Insurtech

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dc.contributor.author Moodley, Andrew
dc.date.accessioned 2019-12-06T07:37:38Z
dc.date.available 2019-12-06T07:37:38Z
dc.date.issued 2019-12-06
dc.identifier.citation Moodley, A. (2019). Digital transformation in South Africa’s short-term insurance sector: Traditional insurers’ responses to the internet of things (IoT) and insurtech. The African Journal of Information and Communication (AJIC), 24, 1-16. https://doi.org/10.23962/10539/28657
dc.identifier.issn 2077-7213 (online version)
dc.identifier.issn 2077-7205 (print version)
dc.identifier.uri https://hdl.handle.net/10539/28657
dc.description.abstract This article explores the impact of the internet of things (IoT) and insurtech on South Africa’s short-term insurance industry. The research found, based on interviews with high-level players in or connected to the South African industry, that while IoT and insurtech are significant potential drivers, the country’s incumbent insurers have to date been slow to adopt these digital transformation elements in their business models. This article outlines the drivers of IoT and insurtech, the factors influencing the slow adoption of these elements by traditional South African insurers, and recommendations for the adoption of these elements by South African insurers.
dc.language English
dc.title Digital Transformation in South Africa’s Short-Term Insurance Sector: Traditional Insurers’ Responses to the Internet of Things (IoT) and Insurtech en_ZA
dc.journal.title The African Journal of Information and Communication (AJIC)
ddi.keyword insurance, insurtech, internet of things (IoT), business models, digital transformation, South Africa
dc.description.librarian CA2019 en_ZA
dc.citation.doi https://doi.org/10.23962/10539/28657
dc.citation.epage 16
dc.citation.issue 24
dc.citation.spage 1
dc.orcid.id https://orcid.org/0000-0001-6390-4806
dcterms.publisher LINK Centre, University of the Witwatersrand (Wits), Johannesburg
dc.journal.link http://www.wits.ac.za/linkcentre/ajic


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  • AJIC Issue 24, 2019
    Articles on social media maturity, teachers’ ICT adoption, microenterprises’ ICT use, insurtech, malware detection, and information security incident management.

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